A woman in a supermarket store encounters a grandfather and his misbehaving 3-year-old grandson. It is clear to her that the grandfather is preoccupied with the youngster shouting for candy in the candy aisle, cookies in the cookie aisle, and so on. Meanwhile, Gramps is making his way around, saying in a controlled tone, “Easy, Albert, we won’t be long – easy, boy.”

Another outburst, and she hears Gramps calmly reply, “It’s fine, Albert; just a few more minutes and we’ll be out of here. Hang in there, boy. At the checkout, the little terror is throwing goods out of the cart, and Gramps says, “Albert, Albert, don’t be mad. “We’ll be home in five minutes; stay calm, Albert.” The woman is really impressed and rushes outside to see Gramps packing his goods and the boy into the car.

“You know, sir, it’s none of my business, but you were fantastic in there.” I’m not sure how you did it. You maintained your composure throughout, and no matter how loud and disruptive he became, you simply continued to insist things will be OK. Albert is extremely lucky to have you as his grandfather.” “Thanks, Lady,” responded Gramps. “But, I’m Albert – that little mongrel’s name is Carl and I’m going to drink a lot of whiskey when I get home.”